New Mexico at a glance

New Mexico's Distributed Generation Disclosure Act, passed in 2017, requires a separate signed disclosure statement for every solar purchase, loan, lease, or power purchase agreement, using the Attorney General's form. It includes at least a three business day right to rescind. A broader 2025 bill, the Consumer Solar Protection Act, did not pass. Net metering for small systems remains, with PNM carrying excess credits forward.

If you were misled, you have options

Being told your bill would disappear, that the system was free, that a tax credit would pay off the loan, or that you were only signing up for an inspection can all matter, even long after a cancellation window has closed.

  1. Your state's consumer protection law. Every state has a law against deceptive and unfair business practices. False promises about savings, costs, tax credits, or who you were dealing with may fall under New Mexico's law.
  2. Missing paperwork and disclosures. Many states require specific disclosures and a written cancellation notice. If you never received them, a deadline may not have started, or the contract may have other problems.
  3. Your lender may share responsibility. When a seller arranges your financing, federal rules often let you raise the same claims against the lender that you have against the seller, up to the amount you paid. Check your loan for a notice about the FTC Holder Rule.
  4. Official complaints. Complaints to New Mexico's agencies are free, create a record, and can lead to mediation or an investigation.
  5. Professional help. A solar attorney or solar exit company can review your documents and tell you which of these options fit your situation.

Not sure which option fits? Tell us what happened and we will help you see your options. It takes about two minutes.

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Your right to cancel

New Mexico cancellation window

At least 3 business days after you sign

New Mexico requires agreements to buy, finance, or lease a home solar system, or to buy the power it produces, to include a separate disclosure statement that tells you of your right to rescind. The rescission period must last at least three business days after you sign. Your agreement may give you longer.

Source: NMSA 1978, §57-31-3(A)(4) · Checked November 7, 2026

Conditions that matter

  • Business days are Monday through Friday, not counting legal holidays.
  • The disclosure must be a separate statement that you sign, in at least 10-point type and generally no longer than four pages, using the Attorney General's form or one substantially similar.
  • Does not apply when the system is sold or transferred together with the home it is attached to, or to third-party lenders that finance the system.

The law does not say how you must give notice or when a refund is due, so follow the cancellation instructions in your disclosure statement and cancel in writing in a way you can prove. The seller must also give you proof of permits and inspection approval within 30 days of installation.

Canceling one agreement does not always cancel another. A separate loan, lease, or power purchase agreement can have its own terms, so check each document you signed. If the sale was made in Spanish or another language, read your rights when a contract is not in your language. To compare deadlines, see the cancellation period in every state.

Laws that protect you in New Mexico

These are the state laws that come up most often in solar disputes here. Each one links to the official text or the agency that enforces it.

NMSA 1978, §57-31-1 et seq.

Distributed Generation Disclosure Act

Any agreement to finance, buy, or lease a home solar system, or to buy its power, must come with a separate disclosure statement you sign, in at least 10-point type and generally no longer than four pages. It must state your right to rescind for at least three business days. The seller must also give you proof of permits and inspection approval within 30 days of installation.

How your utility credits solar in New Mexico

Net metering for systems up to 10 kW

Under the state's rule, when your system produces more than you use in a month, the utility either pays you for the excess at its energy rate or carries the kilowatt-hours forward as credits. PNM carries credits forward month to month for systems of 10 kW or less. If you leave, unused credits are paid at the utility's energy rate.

Source: 17.9.570 NMAC

Check your New Mexico solar contract

Pull out your paperwork and look for these. Anything missing is worth noting in a complaint or showing to an attorney.

  • You received and signed a separate disclosure statement on the Attorney General's form.
  • The disclosure states your rescission deadline (at least three business days).
  • You received proof of permits and inspection approval within 30 days of installation.
  • Your savings estimate matches how your utility credits excess power.

Where to get help in New Mexico

These are official agencies. Filing a complaint is free. An agency can investigate or mediate, but most cannot act as your lawyer or guarantee a refund.

Installer and contractor complaints

New Mexico Regulation and Licensing Department, Construction Industries Division (CID)

Licenses contractors and investigates licensed and unlicensed work through an online request for investigation. It cannot recover money or settle contract disputes. Albuquerque office: 505-222-9800.

Visit the official page 505-476-4700

Consumer protection

New Mexico Department of Justice, Consumer Protection

Accepts consumer complaints by form and asks you to try resolving the issue with the business first. It cannot represent individuals or give legal advice.

Visit the official page 505-490-4060

Utility billing and service

New Mexico Public Regulation Commission, Consumer Relations

For regulated utilities, including electric cooperatives. Discuss the problem with your utility first, then file an informal complaint.

Visit the official page 888-427-5772

Before you contact anyone

  1. Gather every document you signed. The sales or installation agreement, any loan, lease, or power purchase agreement, and any change orders.
  2. Identify each company. The seller, installer, lender, and current servicer may be different businesses. Your latest statement shows who services your account now.
  3. Write down the timeline. When you were contacted, when you signed, when work started, and every promise made about savings or cost.
  4. Keep proof of every notice. Save emails, certified mail receipts, and the date you sent anything.

Guides for your situation

Questions to ask

  • Which agreement am I trying to cancel or change, and who is the other party to it?
  • What does my agreement say about cancellation, notice, and where to send it?
  • Did the seller give me the cancellation notice and disclosures required in my state?
  • Is my loan separate from my installation contract, and what happens to it if the contract is canceled?
  • Was a dealer fee built into my loan? Estimate it with our calculator.

New Mexico solar questions

Did New Mexico pass a new solar consumer law in 2025?

No. The Consumer Solar Protection Act (SB 65) did not pass. The 2017 Distributed Generation Disclosure Act is still the main solar-specific law.

How long do I have to cancel?

At least three business days after signing. Your disclosure statement may give you longer.

Who do I complain to?

The New Mexico Department of Justice handles deceptive sales. The Construction Industries Division handles contractor licensing.

National resources

General information, not legal advice.

This page can’t tell you whether a right applies to your agreement. For that, contact a licensed attorney or the agencies above.

Other states

Solar rules change at the state line. See every state and the review status of each.