Florida at a glance

Florida has a specific law for solar sales and leases. Your agreement has to come with a separate, signed disclosure statement that spells out the price, financing, liens, and what happens if you sell the house. Florida also keeps true net metering for customers of its big investor-owned utilities.

If you were misled, you have options

Being told your bill would disappear, that the system was free, that a tax credit would pay off the loan, or that you were only signing up for an inspection can all matter, even long after a cancellation window has closed.

  1. Your state's consumer protection law. Every state has a law against deceptive and unfair business practices. False promises about savings, costs, tax credits, or who you were dealing with may fall under Florida's law.
  2. Missing paperwork and disclosures. Many states require specific disclosures and a written cancellation notice. If you never received them, a deadline may not have started, or the contract may have other problems.
  3. Your lender may share responsibility. When a seller arranges your financing, federal rules often let you raise the same claims against the lender that you have against the seller, up to the amount you paid. Check your loan for a notice about the FTC Holder Rule.
  4. Official complaints. Complaints to Florida's agencies are free, create a record, and can lead to mediation or an investigation.
  5. Professional help. A solar attorney or solar exit company can review your documents and tell you which of these options fit your situation.

Not sure which option fits? Tell us what happened and we will help you see your options. It takes about two minutes.

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Your right to cancel

Florida cancellation window

At least 3 business days

Florida requires agreements to sell or lease a home solar system to include a separate disclosure telling you that you can rescind the agreement for at least three business days after signing. Your agreement may give you longer.

Source: Fla. Stat. §520.23(13) · Checked November 7, 2026

Conditions that matter

  • The disclosure must be printed separately from the agreement and separately acknowledged by you.
  • It does not apply in a community marketed as a solar community where every home is intended to have a system, or where the developer added solar to meet the building code.
  • Separately, a home improvement contract financed through the seller can be rescinded until midnight of the third business day by certified or registered mail (Fla. Stat. §520.72).

The same disclosure must list the installer's state contractor license number and say whether a lien or UCC filing will be placed on your property.

Canceling one agreement does not always cancel another. A separate loan, lease, or power purchase agreement can have its own terms, so check each document you signed. If the sale was made in Spanish or another language, read your rights when a contract is not in your language. To compare deadlines, see the cancellation period in every state.

Laws that protect you in Florida

These are the state laws that come up most often in solar disputes here. Each one links to the official text or the agency that enforces it.

Fla. Stat. §§520.20 to 520.26

Distributed energy generation system sales

Every solar sale or lease agreement must include a written statement, in at least 12-point type, that is separate from the agreement and signed by you. It must disclose the total cost, the payment schedule, financing, whether the seller will place a lien or file a UCC fixture filing, and whether the system transfers if you sell your home.

Fla. Stat. §501.201 et seq.

Florida Deceptive and Unfair Trade Practices Act

Prohibits unfair or deceptive acts in any trade. False promises about savings, tax credits, or utility bills can fall under it, and homeowners can bring their own claims.

Fla. Stat. ch. 489

Contractor licensing

Companies that install solar in Florida must hold a state contractor license. You can look up the license and any complaints on the Department of Business and Professional Regulation website.

How your utility credits solar in Florida

Retail net metering for FPL, Duke, and TECO customers

Florida Public Service Commission rules require the investor-owned utilities to offer net metering. Extra power you send to the grid becomes a credit on your next bill at the retail rate. Credits left at the end of the year are paid out at the utility's much lower avoided-cost rate, so a system sized larger than your usage won't pay off the way a salesperson may suggest. Municipal utilities and electric co-ops run their own programs.

Source: Fla. Admin. Code R. 25-6.065

Check your Florida solar contract

Pull out your paperwork and look for these. Anything missing is worth noting in a complaint or showing to an attorney.

  • You signed a separate disclosure statement, not just the main agreement.
  • The disclosure says whether a lien or UCC fixture filing will be placed on your home.
  • The disclosure explains whether the system transfers if you sell the house.
  • The installer's license checks out on myfloridalicense.com.
  • The system size matches your yearly usage, not more.

Where to get help in Florida

These are official agencies. Filing a complaint is free. An agency can investigate or mediate, but most cannot act as your lawyer or guarantee a refund.

Installer and contractor complaints

Florida Department of Business and Professional Regulation (DBPR)

Licenses contractors, including solar contractors. Search a license or file a complaint through its online services. Unlicensed activity: 1-866-532-1440.

Visit the official page 850-487-1395

Consumer protection

Florida Attorney General

Accepts consumer complaints to decide whether enforcement is warranted. It does not represent individuals seeking refunds.

Visit the official page 1-866-966-7226

Utility billing and service

Florida Public Service Commission

For investor-owned utilities. Contact your utility first.

Visit the official page 1-800-342-3552

Before you contact anyone

  1. Gather every document you signed. The sales or installation agreement, any loan, lease, or power purchase agreement, and any change orders.
  2. Identify each company. The seller, installer, lender, and current servicer may be different businesses. Your latest statement shows who services your account now.
  3. Write down the timeline. When you were contacted, when you signed, when work started, and every promise made about savings or cost.
  4. Keep proof of every notice. Save emails, certified mail receipts, and the date you sent anything.

Guides for your situation

Questions to ask

  • Which agreement am I trying to cancel or change, and who is the other party to it?
  • What does my agreement say about cancellation, notice, and where to send it?
  • Did the seller give me the cancellation notice and disclosures required in my state?
  • Is my loan separate from my installation contract, and what happens to it if the contract is canceled?
  • Was a dealer fee built into my loan? Estimate it with our calculator.

Florida solar questions

What should my Florida solar disclosure show?

The price, payment schedule, financing, who is responsible for connecting to the utility, whether a lien or fixture filing will be recorded, whether the system transfers if you sell, and warranty details. If you never signed a separate disclosure statement, keep that in mind when you file a complaint.

Why is there a UCC filing on my house?

Many solar lenders and lease companies record a UCC fixture filing to show they have an interest in the panels. Florida law requires the seller to tell you in advance whether that will happen. It can complicate a sale or refinance.

Where do I complain about a Florida solar company?

Licensing problems go to the Department of Business and Professional Regulation. Deceptive sales practices go to the Florida Attorney General. Lender problems can go to the Office of Financial Regulation or the CFPB.

National resources

General information, not legal advice.

This page can’t tell you whether a right applies to your agreement. For that, contact a licensed attorney or the agencies above.

Other states

Solar rules change at the state line. See every state and the review status of each.