Arizona at a glance
Arizona has a solar sales law that was strengthened in 2026. Contracts must now include more about your roof, warranties, payments, and promised savings. Arizona also replaced retail net metering years ago with a lower export rate, which is one of the most common reasons homeowners here see smaller savings than they were told.
If you were misled, you have options
Being told your bill would disappear, that the system was free, that a tax credit would pay off the loan, or that you were only signing up for an inspection can all matter, even long after a cancellation window has closed.
- Your state's consumer protection law. Every state has a law against deceptive and unfair business practices. False promises about savings, costs, tax credits, or who you were dealing with may fall under Arizona's law.
- Missing paperwork and disclosures. Many states require specific disclosures and a written cancellation notice. If you never received them, a deadline may not have started, or the contract may have other problems.
- Your lender may share responsibility. When a seller arranges your financing, federal rules often let you raise the same claims against the lender that you have against the seller, up to the amount you paid. Check your loan for a notice about the FTC Holder Rule.
- Official complaints. Complaints to Arizona's agencies are free, create a record, and can lead to mediation or an investigation.
- Professional help. A solar attorney or solar exit company can review your documents and tell you which of these options fit your situation.
Not sure which option fits? Tell us what happened and we will help you see your options. It takes about two minutes.
See my optionsYour right to cancel
Arizona cancellation window
At least 3 business days, before installation
An agreement to sell or lease a home solar system must give you the right to rescind it for at least three business days after you sign, as long as the system has not been installed yet.
Source: A.R.S. §44-1763(A)(3) · Checked November 7, 2026
Conditions that matter
- The rescission provision must be separately acknowledged by you in the agreement.
- The right ends once the system is installed, even if three business days have not passed.
- Does not apply when the system is sold as part of selling the home it is attached to.
An agreement signed with material blank spaces can be voided by you until the system is installed (A.R.S. §44-1763(A)(1)).
Canceling one agreement does not always cancel another. A separate loan, lease, or power purchase agreement can have its own terms, so check each document you signed. If the sale was made in Spanish or another language, read your rights when a contract is not in your language. To compare deadlines, see the cancellation period in every state.
Laws that protect you in Arizona
These are the state laws that come up most often in solar disputes here. Each one links to the official text or the agency that enforces it.
Solar energy device sales and leases
Sets what a solar sale or lease agreement must disclose, including the total cost and the three-business-day right to rescind before installation. SB 1419 (Laws 2026, ch. 175), effective September 12, 2026, added requirements about roof condition and replacement, warranty terms in bold, and payment and savings disclosures.
Consumer Fraud Act
Makes deception, false promises, and concealing important facts in a sale unlawful. The Attorney General enforces it, and homeowners can also bring claims.
Contractor licensing and the Recovery Fund
Solar installers must be licensed by the Registrar of Contractors. If a licensed residential contractor's work causes you a loss, you may be able to recover part of it from the state's Residential Contractors' Recovery Fund.
How your utility credits solar in Arizona
Export rate locked for 10 years, lower each year for new customers
APS, TEP, and UniSource customers no longer get retail net metering for exported power. Instead they get the Resource Comparison Proxy export rate. Your rate is locked for 10 years from when you connect, but the rate for new customers can drop by up to 10 percent each year. SRP and municipal utilities set their own solar plans. Ask which rate your proposal assumed, and compare it to your utility's current rate.
Source: Arizona Corporation Commission
Check your Arizona solar contract
Pull out your paperwork and look for these. Anything missing is worth noting in a complaint or showing to an attorney.
- The agreement has a separately acknowledged right to rescind for at least three business days.
- No important blanks were left in the agreement when you signed.
- For contracts signed on or after September 12, 2026: the roof evaluation and any roof replacement disclosure are included.
- The savings estimate uses your utility's current export rate, not retail net metering.
- The installer's license is active with the Registrar of Contractors.
Where to get help in Arizona
These are official agencies. Filing a complaint is free. An agency can investigate or mediate, but most cannot act as your lawyer or guarantee a refund.
Installer and contractor complaints
Arizona Registrar of Contractors (ROC)
Licenses contractors and investigates complaints. For remodel or repair work, file within two years of when work was last performed.
Visit the official page 602-542-1525
Consumer protection
Arizona Attorney General, Consumer Information and Complaints
Investigates deceptive or unfair sales practices and offers an informal dispute process.
Visit the official page 800-352-8431
Utility billing and service
Arizona Corporation Commission, Utilities Consumer Services
For regulated utilities such as APS and TEP. Contact your utility first. SRP and municipal utilities are not regulated by the Commission.
Visit the official page 800-222-7000
Before you contact anyone
- Gather every document you signed. The sales or installation agreement, any loan, lease, or power purchase agreement, and any change orders.
- Identify each company. The seller, installer, lender, and current servicer may be different businesses. Your latest statement shows who services your account now.
- Write down the timeline. When you were contacted, when you signed, when work started, and every promise made about savings or cost.
- Keep proof of every notice. Save emails, certified mail receipts, and the date you sent anything.
Guides for your situation
- Every way out of a solar contract, from the cancellation window to a buyout
- Misled by a solar salesperson? What counts and what evidence helps
- How to get out of a solar loan, including the payment jump and dealer fees
- How to get out of a solar lease or a solar PPA
- What to do if your solar company went out of business
Questions to ask
- Which agreement am I trying to cancel or change, and who is the other party to it?
- What does my agreement say about cancellation, notice, and where to send it?
- Did the seller give me the cancellation notice and disclosures required in my state?
- Is my loan separate from my installation contract, and what happens to it if the contract is canceled?
- Was a dealer fee built into my loan? Estimate it with our calculator.
Arizona solar questions
Can I still cancel after the panels are installed?
The statutory right to rescind ends at installation. After that, your options usually come from the Consumer Fraud Act, missing disclosures, or problems with the work, which the Registrar of Contractors can investigate.
My savings are lower than promised. Is that the export rate?
Often. Exported power earns the Resource Comparison Proxy rate, which is well below retail. If your quote assumed full retail credit, the numbers were likely too high.
Does the 2026 law apply to my contract?
SB 1419 took effect September 12, 2026. Contracts signed before then are covered by the earlier version of A.R.S. §§44-1761 to 44-1763.
National resources
- FTC: Solar power for your home
- CFPB: Submit a complaint about a lender or servicer
- USAGov: State consumer protection offices
General information, not legal advice.
This page can’t tell you whether a right applies to your agreement. For that, contact a licensed attorney or the agencies above.
Other states
Solar rules change at the state line. See every state and the review status of each.