Texas is investigating solar sellers.
What homeowners can do.

In early April 2026, Texas Attorney General Ken Paxton announced what his office called a major initiative against fraud in residential solar sales. As part of it, the office sent Civil Investigative Demands to four companies: Freedom Forever, Sunrun, Lone Star Solar Services, and CAM Solar. The office said it had received more than 100 complaints against these companies.

If you bought or leased solar from one of them, nothing about your contract changes automatically, but there are practical steps worth taking now.

What a Civil Investigative Demand is

A Civil Investigative Demand, or CID, is a formal request for documents and information. The Attorney General uses it to investigate whether a company may have broken the Texas Deceptive Trade Practices Act. It is the start of an investigation, not a finding that anyone did anything wrong.

According to the office, the demands ask for records on how each company tracks changes in customers’ electric bills to calculate savings, plus warranties, service plans, marketing materials, and contract information. The state is looking at possible misrepresentation of bill savings, how well systems perform, installation, and contract terms.

What has happened since: a lawsuit against CAM Solar

In May 2026, the Attorney General sued CAM Solar Inc., a San Antonio company, in Bexar County district court. The office said the suit followed the April investigation. The state alleges deceptive marketing, savings that never appeared, defective or improper installations, unanswered service requests, undisclosed warranty and maintenance fees, and misstated tax credit eligibility. The office said the suit followed more than 100 consumer complaints, including one in which panels came off a roof less than a year after installation and damaged a neighbor’s property. It is asking for an injunction, restitution for affected Texans, and civil penalties of up to $10,000 per violation.

These are allegations, and the case has not been decided. We did not find any public enforcement action against Sunrun, Freedom Forever, or Lone Star Solar arising from the Texas initiative as of this writing. Separately, Freedom Forever is now liquidating in bankruptcy; see what Freedom Forever customers should do.

What this means for your contract

Your loan, lease, or power purchase agreement stays in force. An investigation does not cancel it, pause your payments, or give you a refund. If the state later wins a case or reaches a settlement, any relief would depend on its terms.

Keep paying while you sort things out. Falling behind can lead to collections or a lien problem that is separate from anything the state does.

What Texas homeowners can do now

• Gather your records. Your contract, the sales proposal with its savings estimate, utility bills from before and after installation, and any texts or emails from the salesperson. Use our document checklist.
• Write down what you were told. Note dates, names, and promises about savings, tax credits, or payments.
• Complain to the company in writing. A written record helps later. Our complaint letter builder can help.
• File with the state. See the next section.
• Check your newer rights. For agreements signed on or after September 1, 2025, Texas law adds a five business day cancellation right and other protections. See our Texas solar rights page.

How to file a complaint with the Texas Attorney General

The Consumer Protection Division accepts complaints through its online portal, or by mailing a printed form to Office of the Attorney General, Consumer Protection Division, PO Box 12548, Austin, TX 78711-2548. The online form cannot be saved partway, so have your details ready.

Include the company’s name and address, how they contacted you, transaction dates and amounts, contract and payment details, and what you have done to resolve it. Send copies, not originals.

Be realistic about what happens next. The office does not act as your lawyer or routinely resolve individual disputes. It uses complaints to spot patterns and decide where to act, and it may forward a complaint to another agency. Complaints are generally public records. If your agreement was signed on or after September 1, 2025, you can also complain to the Texas Department of Licensing and Regulation, which now regulates residential solar retailers.

Keep reading

• Texas solar consumer rights
• Sunrun status and contacts
• Misled by a solar salesperson?
• Texas solar salesperson registration