If you were misled, you have options

Being told your bill would disappear, that the system was free, that a tax credit would pay off the loan, or that you were only signing up for an inspection can all matter, even long after a cancellation window has closed.

  1. Your state's consumer protection law. Every state has a law against deceptive and unfair business practices. False promises about savings, costs, tax credits, or who you were dealing with may fall under Oklahoma's law.
  2. Missing paperwork and disclosures. Many states require specific disclosures and a written cancellation notice. If you never received them, a deadline may not have started, or the contract may have other problems.
  3. Your lender may share responsibility. When a seller arranges your financing, federal rules often let you raise the same claims against the lender that you have against the seller, up to the amount you paid. Check your loan for a notice about the FTC Holder Rule.
  4. Official complaints. Complaints to Oklahoma's agencies are free, create a record, and can lead to mediation or an investigation.
  5. Professional help. A solar attorney or solar exit company can review your documents and tell you which of these options fit your situation.

Not sure which option fits? Tell us what happened and we will help you see your options. It takes about two minutes.

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Your right to cancel

Oklahoma cancellation window

3 business days, financed home sales only

Oklahoma's home solicitation law lets you cancel a consumer credit sale of goods or services that a seller personally solicited at your home, where you agreed at your home, until midnight of the third business day after you sign. A financed solar purchase sold door to door may be covered. A cash purchase is not covered by this law.

Source: 14A O.S. 2-501 to 2-504 · Checked November 1, 2026

Conditions that matter

  • Cancel by written notice to the seller at the address in the agreement. No special form is needed, and a mailed notice counts once it is properly addressed, stamped, and in the mailbox. The agreement must include a statement headed "BUYER'S RIGHT TO CANCEL." Until the seller provides it, you can cancel in any manner and by any means.
  • Within 10 days after you cancel, the seller must return your payments and any note you signed. The seller may keep up to 5% of the cash price, but no more than your cash down payment.
  • Does not apply to sales on a preexisting revolving charge account, sales that follow negotiations at the seller's fixed business location, or emergency requests where the seller had already substantially begun work in good faith and goods cannot be returned in about the same condition.

These sections date to 1969 and have not changed since. Oklahoma has no solar-specific cancellation law as of this check. HB 3790 (2026), which would have given five calendar days to cancel some door-to-door home repair contracts starting November 1, 2026, passed the House but stalled in the Senate and did not become law.

Canceling one agreement does not always cancel another. A separate loan, lease, or power purchase agreement can have its own terms, so check each document you signed. If the sale was made in Spanish or another language, read your rights when a contract is not in your language. To compare deadlines, see the cancellation period in every state.

Where to get help in Oklahoma

These are official agencies. Filing a complaint is free. An agency can investigate or mediate, but most cannot act as your lawyer or guarantee a refund.

Installer licensing

Oklahoma Construction Industries Board (CIB)

Licenses electrical, plumbing, and mechanical trades and registers roofers; its pages do not list a general contractor license. Toll-free 877-484-4424, or ask for the field investigator for your area.

Visit the official page 405-521-6550

Consumer protection

Oklahoma Attorney General, Consumer Protection Unit

Mediates consumer complaints and takes legal action against deceptive or unfair practices. Email the completed complaint form to ConsumerProtection@oag.ok.gov, or call 833-681-1895.

Visit the official page 405-521-2029

Utility billing and service

Oklahoma Corporation Commission, Consumer Services

Takes complaints about utility services it regulates, toll-free at 1-800-522-8154. It does not regulate municipal utilities and has no authority over damage claims.

Visit the official page 405-521-2331

Before you contact anyone

  1. Gather every document you signed. The sales or installation agreement, any loan, lease, or power purchase agreement, and any change orders.
  2. Identify each company. The seller, installer, lender, and current servicer may be different businesses. Your latest statement shows who services your account now.
  3. Write down the timeline. When you were contacted, when you signed, when work started, and every promise made about savings or cost.
  4. Keep proof of every notice. Save emails, certified mail receipts, and the date you sent anything.

Guides for your situation

Questions to ask

  • Which agreement am I trying to cancel or change, and who is the other party to it?
  • What does my agreement say about cancellation, notice, and where to send it?
  • Did the seller give me the cancellation notice and disclosures required in my state?
  • Is my loan separate from my installation contract, and what happens to it if the contract is canceled?
  • Was a dealer fee built into my loan? Estimate it with our calculator.

National resources

General information, not legal advice.

This page can’t tell you whether a right applies to your agreement. For that, contact a licensed attorney or the agencies above.

Other states

Solar rules change at the state line. See every state and the review status of each.