If you were misled, you have options

Being told your bill would disappear, that the system was free, that a tax credit would pay off the loan, or that you were only signing up for an inspection can all matter, even long after a cancellation window has closed.

  1. Your state's consumer protection law. Every state has a law against deceptive and unfair business practices. False promises about savings, costs, tax credits, or who you were dealing with may fall under Nebraska's law.
  2. Missing paperwork and disclosures. Many states require specific disclosures and a written cancellation notice. If you never received them, a deadline may not have started, or the contract may have other problems.
  3. Your lender may share responsibility. When a seller arranges your financing, federal rules often let you raise the same claims against the lender that you have against the seller, up to the amount you paid. Check your loan for a notice about the FTC Holder Rule.
  4. Official complaints. Complaints to Nebraska's agencies are free, create a record, and can lead to mediation or an investigation.
  5. Professional help. A solar attorney or solar exit company can review your documents and tell you which of these options fit your situation.

Not sure which option fits? Tell us what happened and we will help you see your options. It takes about two minutes.

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Your right to cancel

Nebraska cancellation window

3 business days after notice

Nebraska's home solicitation law lets you cancel a sale of $25 or more made in your home, or anywhere other than the seller's regular place of business, until midnight of the third business day after the seller gives you the required notice of your right to cancel. A solar contract signed at your kitchen table is generally covered.

Source: Neb. Rev. Stat. 69-1601 to 69-1607 · Checked November 1, 2026

Conditions that matter

  • Cancel in writing. Your notice counts as given when you mail it, and the Attorney General suggests certified mail with a return receipt so you have proof. The contract must include a notice headed "BUYER'S RIGHT TO CANCEL."
  • The seller has 10 days after you cancel to refund your money.
  • Does not apply to sales under $25, sales that follow negotiations you started at the seller's permanent business location, emergency purchases or home repair or maintenance where you made the first contact, securities and commodities sales, or rental purchase agreements.

Nebraska has no solar-specific cancellation law in force as of this check. LB 1003 (2026), which would have created a Renewable Energy Consumer Protection Act with a five-business-day cancellation right starting January 1, 2027, was indefinitely postponed on April 17, 2026, and did not pass.

Canceling one agreement does not always cancel another. A separate loan, lease, or power purchase agreement can have its own terms, so check each document you signed. If the sale was made in Spanish or another language, read your rights when a contract is not in your language. To compare deadlines, see the cancellation period in every state.

Where to get help in Nebraska

These are official agencies. Filing a complaint is free. An agency can investigate or mediate, but most cannot act as your lawyer or guarantee a refund.

Installer licensing

Nebraska State Electrical Division

Licenses electricians and electrical contractors and handles electrical permits and inspections. Contractors must also register with the Nebraska Department of Labor (402-471-2239), but that registration does not guarantee work quality or protect against fraud.

Visit the official page 402-471-3550

Consumer protection

Nebraska Attorney General, Consumer Affairs Response Team (CART)

Takes consumer complaints and may send yours to the business. Your complaint can be a public record, and the office cannot act as your attorney.

Visit the official page 402-471-2785

Utility billing and service

Nebraska Power Review Board

Hears only complaints that a power supplier refused service or treated customers in the same rate class unfairly. It cannot review rates, late fees, or disconnections, so take those to your public power district, city, or cooperative board.

Visit the official page 402-471-2301

Before you contact anyone

  1. Gather every document you signed. The sales or installation agreement, any loan, lease, or power purchase agreement, and any change orders.
  2. Identify each company. The seller, installer, lender, and current servicer may be different businesses. Your latest statement shows who services your account now.
  3. Write down the timeline. When you were contacted, when you signed, when work started, and every promise made about savings or cost.
  4. Keep proof of every notice. Save emails, certified mail receipts, and the date you sent anything.

Guides for your situation

Questions to ask

  • Which agreement am I trying to cancel or change, and who is the other party to it?
  • What does my agreement say about cancellation, notice, and where to send it?
  • Did the seller give me the cancellation notice and disclosures required in my state?
  • Is my loan separate from my installation contract, and what happens to it if the contract is canceled?
  • Was a dealer fee built into my loan? Estimate it with our calculator.

National resources

General information, not legal advice.

This page can’t tell you whether a right applies to your agreement. For that, contact a licensed attorney or the agencies above.

Other states

Solar rules change at the state line. See every state and the review status of each.