Michigan at a glance
Michigan has no solar-specific sales law, so the Home Solicitation Sales Act is the main protection: three business days to cancel a sale made at your home. Michigan replaced net metering in 2018 with an inflow-outflow system that credits exported power below retail, and a 2023 law raised the cap on how much rooftop solar utilities must accept.
If you were misled, you have options
Being told your bill would disappear, that the system was free, that a tax credit would pay off the loan, or that you were only signing up for an inspection can all matter, even long after a cancellation window has closed.
- Your state's consumer protection law. Every state has a law against deceptive and unfair business practices. False promises about savings, costs, tax credits, or who you were dealing with may fall under Michigan's law.
- Missing paperwork and disclosures. Many states require specific disclosures and a written cancellation notice. If you never received them, a deadline may not have started, or the contract may have other problems.
- Your lender may share responsibility. When a seller arranges your financing, federal rules often let you raise the same claims against the lender that you have against the seller, up to the amount you paid. Check your loan for a notice about the FTC Holder Rule.
- Official complaints. Complaints to Michigan's agencies are free, create a record, and can lead to mediation or an investigation.
- Professional help. A solar attorney or solar exit company can review your documents and tell you which of these options fit your situation.
Not sure which option fits? Tell us what happened and we will help you see your options. It takes about two minutes.
See my optionsYour right to cancel
Michigan cancellation window
3 business days after signing
Under Michigan's Home Solicitation Sales Act, you can cancel a sale of goods or services over $25 until midnight of the third business day after you sign, if the seller's pitch reached you at home (in person, by phone, or by a mailed notice) and you agreed to the deal at home. A solar contract sold this way is generally covered.
Source: MCL 445.112 · Checked November 7, 2026
Conditions that matter
- Cancel by mailing or delivering the notice of cancellation, or any other written notice, to the address listed in it. A mailed notice counts once it is properly addressed, stamped, and in the mail. Business days are Monday through Friday, not counting listed holidays.
- The seller must return all payments and any note you signed within 10 days after you cancel, and is not entitled to payment for services performed before you canceled. If the seller never gave you the required written cancellation notice, you can cancel in any manner until it does.
- Does not apply to sales made at, or after negotiations at, the seller's place of business, sales made in response to a printed ad in a general-circulation publication, or emergency purchases where you gave a handwritten waiver and work had substantially begun.
If you agreed to pay the contractor in installments (not a loan you got directly from a lender), the Home Improvement Finance Act also lets you cancel by 5 p.m. on the next business day by written notice delivered to the contractor or sent by certified mail (MCL 445.1203). Michigan has no solar-specific cancellation law as of this check.
Canceling one agreement does not always cancel another. A separate loan, lease, or power purchase agreement can have its own terms, so check each document you signed. If the sale was made in Spanish or another language, read your rights when a contract is not in your language. To compare deadlines, see the cancellation period in every state.
Laws that protect you in Michigan
These are the state laws that come up most often in solar disputes here. Each one links to the official text or the agency that enforces it.
Home Solicitation Sales Act
You can cancel a home solicitation sale until midnight of the third business day after signing. Until the seller gives you the required written agreement and notice, you can cancel in any manner. The seller must return payments within ten business days and cancel any security interest.
How your utility credits solar in Michigan
Inflow-outflow billing
Michigan's rate-regulated utilities moved from net metering to distributed generation tariffs after 2018. You pay the retail rate for power you take from the grid, and power you send out earns a monthly bill credit set by the Public Service Commission that reflects cost of service, which is below retail. Public Act 235 of 2023 raised the program cap to 10 percent of average in-state peak load.
Source: MCL 460.1173
Check your Michigan solar contract
Pull out your paperwork and look for these. Anything missing is worth noting in a complaint or showing to an attorney.
- You received a written agreement and a Notice of Cancellation with both dates filled in.
- Your savings estimate uses the outflow credit for exports, not the retail rate.
- The installer holds a Michigan residential builder or electrical contractor license.
- If you agreed to pay the contractor in installments, you know about the Home Improvement Finance Act's separate cancellation right.
Where to get help in Michigan
These are official agencies. Filing a complaint is free. An agency can investigate or mediate, but most cannot act as your lawyer or guarantee a refund.
Installer and contractor complaints
Michigan Department of Licensing and Regulatory Affairs (LARA), Bureau of Construction Codes
Investigates complaints against residential builders, remodeling and repair contractors, and electricians, including unlicensed work. Complaints must be in writing, and it cannot resolve contract, payment, or warranty disputes.
Visit the official page 517-241-9309
Consumer protection
Michigan Department of Attorney General, Consumer Protection
Informally mediates complaints by sending them to the business for a response. It cannot act as your private attorney.
Visit the official page 877-765-8388
Utility billing and service
Michigan Public Service Commission, Customer Assistance
Takes informal complaints about regulated electric and gas utilities such as Consumers Energy and DTE Energy. The utility has up to 10 business days to investigate after the complaint is sent to it.
Visit the official page 1-800-292-9555
Before you contact anyone
- Gather every document you signed. The sales or installation agreement, any loan, lease, or power purchase agreement, and any change orders.
- Identify each company. The seller, installer, lender, and current servicer may be different businesses. Your latest statement shows who services your account now.
- Write down the timeline. When you were contacted, when you signed, when work started, and every promise made about savings or cost.
- Keep proof of every notice. Save emails, certified mail receipts, and the date you sent anything.
Guides for your situation
- Every way out of a solar contract, from the cancellation window to a buyout
- Misled by a solar salesperson? What counts and what evidence helps
- How to get out of a solar loan, including the payment jump and dealer fees
- How to get out of a solar lease or a solar PPA
- What to do if your solar company went out of business
Questions to ask
- Which agreement am I trying to cancel or change, and who is the other party to it?
- What does my agreement say about cancellation, notice, and where to send it?
- Did the seller give me the cancellation notice and disclosures required in my state?
- Is my loan separate from my installation contract, and what happens to it if the contract is canceled?
- Was a dealer fee built into my loan? Estimate it with our calculator.
Michigan solar questions
Does Michigan still have net metering?
Not for new customers of rate-regulated utilities. They use inflow-outflow billing, where exports earn a credit below retail.
How long do I have to cancel a solar sale made at my home?
Three business days. If the seller didn't give you a proper notice, you can cancel in any manner until it does.
Who do I complain to?
The Michigan Attorney General's Consumer Protection team handles sales complaints. LARA handles contractor licensing.
National resources
- FTC: Solar power for your home
- CFPB: Submit a complaint about a lender or servicer
- USAGov: State consumer protection offices
General information, not legal advice.
This page can’t tell you whether a right applies to your agreement. For that, contact a licensed attorney or the agencies above.
Other states
Solar rules change at the state line. See every state and the review status of each.