Georgia at a glance

Georgia's Door-to-Door Sales Act, effective July 1, 2023, gives a 30 business day cancellation right for big, long-term door-to-door deals that claim federal tax credits, which mainly means solar. The seller also can't sell your note or contract to a lender until that window ends. Georgia Power credits most rooftop solar exports at a low rate, so savings estimates built on retail-rate credits are usually too high.

If you were misled, you have options

Being told your bill would disappear, that the system was free, that a tax credit would pay off the loan, or that you were only signing up for an inspection can all matter, even long after a cancellation window has closed.

  1. Your state's consumer protection law. Every state has a law against deceptive and unfair business practices. False promises about savings, costs, tax credits, or who you were dealing with may fall under Georgia's law.
  2. Missing paperwork and disclosures. Many states require specific disclosures and a written cancellation notice. If you never received them, a deadline may not have started, or the contract may have other problems.
  3. Your lender may share responsibility. When a seller arranges your financing, federal rules often let you raise the same claims against the lender that you have against the seller, up to the amount you paid. Check your loan for a notice about the FTC Holder Rule.
  4. Official complaints. Complaints to Georgia's agencies are free, create a record, and can lead to mediation or an investigation.
  5. Professional help. A solar attorney or solar exit company can review your documents and tell you which of these options fit your situation.

Not sure which option fits? Tell us what happened and we will help you see your options. It takes about two minutes.

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Your right to cancel

Georgia cancellation window

30 business days for qualifying solar sales

Since July 1, 2023, Georgia gives a 30 business day cancellation right for door-to-door sales with payments over $10,000, a lease or term longer than 120 months, and federal tax credit eligibility, or a seller's claim of it. This mainly affects solar.

Source: O.C.G.A. §§10-1-21 to 10-1-23 (Georgia Door-to-Door Sales Act) · Checked November 7, 2026

Conditions that matter

  • All three conditions must apply: payments over $10,000, a term longer than 120 months, and actual or claimed federal tax credit eligibility.
  • Other door-to-door sales of $25 or more carry the general three business day right. If the seller never gave you a Notice of Cancellation form, that right stays open until you receive one.
  • Send cancellation by certified mail with a return receipt so you have proof of the date.

The Georgia Door-to-Door Sales Act took effect July 1, 2023. The seller can't assign your note or contract to a lender until the cancellation period ends (O.C.G.A. §10-1-24), and business days exclude Saturdays, Sundays, and federal holidays.

Canceling one agreement does not always cancel another. A separate loan, lease, or power purchase agreement can have its own terms, so check each document you signed. If the sale was made in Spanish or another language, read your rights when a contract is not in your language. To compare deadlines, see the cancellation period in every state.

Laws that protect you in Georgia

These are the state laws that come up most often in solar disputes here. Each one links to the official text or the agency that enforces it.

O.C.G.A. §10-1-20 et seq.

Georgia Door-to-Door Sales Act

For door-to-door sales with payments of $10,000 or more, a term longer than 120 months, and actual or claimed federal tax credit eligibility, you have 30 business days to cancel. The seller must give you a Notice of Cancellation, tell you about the right out loud, refund payments within ten business days, and can't assign your note or contract until the cancellation period has ended.

O.C.G.A. §10-1-23

Notice of cancellation requirements

The notice must be in at least 10-point bold type, list the address or email for cancellation, and state that you have until midnight of the thirtieth business day to cancel.

How your utility credits solar in Georgia

Georgia Power: avoided cost plus 4 cents

Georgia Power's monthly netting pilot hit its 5,000-customer cap and closed. Rooftop solar customers now use instantaneous netting, where exported power is credited at the annual solar avoided cost rate plus 4 cents per kWh. For 2025 that was about 7.3 cents per kWh, roughly half of what you pay for power. Electric co-ops set their own rules.

Source: Georgia Power, rooftop solar FAQs

Check your Georgia solar contract

Pull out your paperwork and look for these. Anything missing is worth noting in a complaint or showing to an attorney.

  • You received a Notice of Cancellation showing a 30 business day deadline.
  • The salesperson told you out loud about your right to cancel.
  • Your savings estimate uses Georgia Power's export credit, not the retail rate.
  • If the deal claimed a federal tax credit, you've confirmed you actually qualify.
  • No lender was assigned your contract before the 30 business days ended.

Where to get help in Georgia

These are official agencies. Filing a complaint is free. An agency can investigate or mediate, but most cannot act as your lawyer or guarantee a refund.

Consumer protection

Georgia Attorney General, Consumer Protection Division

Takes complaints about unfair or deceptive business practices. It does not act as a judge and cannot force a refund, but may mediate or investigate patterns.

Visit the official page 800-869-1123

Installer and contractor licenses

Georgia Secretary of State, Professional Licensing

Licenses general contractors and electrical contractors. Search a license and file licensing complaints.

Visit the official page

Utility billing and service

Georgia Public Service Commission, Consumer Affairs

Helps customers of Georgia Power and other regulated utilities with billing and service problems.

Visit the official page

Before you contact anyone

  1. Gather every document you signed. The sales or installation agreement, any loan, lease, or power purchase agreement, and any change orders.
  2. Identify each company. The seller, installer, lender, and current servicer may be different businesses. Your latest statement shows who services your account now.
  3. Write down the timeline. When you were contacted, when you signed, when work started, and every promise made about savings or cost.
  4. Keep proof of every notice. Save emails, certified mail receipts, and the date you sent anything.

Guides for your situation

Questions to ask

  • Which agreement am I trying to cancel or change, and who is the other party to it?
  • What does my agreement say about cancellation, notice, and where to send it?
  • Did the seller give me the cancellation notice and disclosures required in my state?
  • Is my loan separate from my installation contract, and what happens to it if the contract is canceled?
  • Was a dealer fee built into my loan? Estimate it with our calculator.

Georgia solar questions

Do I really have 30 business days to cancel a Georgia solar contract?

If the sale was door to door, payments are $10,000 or more, the term is longer than 120 months, and the seller said it qualifies for federal tax credits, yes. Other door-to-door sales get three business days.

Why is my Georgia Power bill higher than the salesperson said?

Exported solar is credited at a rate around half of retail. If the estimate assumed full credit for exports, it overstated your savings.

Who do I complain to?

The Georgia Attorney General's Consumer Protection Division enforces the Door-to-Door Sales Act and the Fair Business Practices Act.

National resources

General information, not legal advice.

This page can’t tell you whether a right applies to your agreement. For that, contact a licensed attorney or the agencies above.

Other states

Solar rules change at the state line. See every state and the review status of each.