Who handles Pink Energy (Power Home Solar) accounts now
No company took over Pink Energy's customers, and its workmanship warranties are gone. Loan payments go to your lender, so contact the company that bills you. Panel, inverter, and battery warranties remain with the equipment manufacturers, and a local licensed solar contractor can do repairs.
Bankruptcy case. Chapter 7, U.S. Bankruptcy Court for the Western District of North Carolina, case 22-50228, filed October 7, 2022.
What it means for homeowners
- The bankruptcy court said it cannot finish installations or release customers from their financing, so keep paying your loan unless a court or your lender says otherwise.
- Some homeowners' attorneys have pursued lenders under the FTC Holder Rule; talk to a consumer attorney about whether it applies to your loan.
- Virginia's January 2026 lawsuit targets people and lenders involved in Power Home Solar loans; it is a set of allegations, not a ruling.
- Equipment warranty claims, including for Generac products, go to the manufacturer, not Pink Energy.
- Customers can still check the Chapter 7 case for claim information, but recovery depends on what the trustee collects.
Dealing with Pink Energy (Power Home Solar)?
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Began laying off about 1,100 employees, roughly half its workforce, amid complaints about its installations; the CEO blamed defective Generac equipment and the company sued Generac.
Sued Generac in federal court in Virginia, blaming its SnapRS rapid shutdown devices for widespread system failures; Generac blamed improper installation. Pink Energy said it had more than 19,000 customers with the Generac product.
Told employees it was closing its doors completely and permanently; the Ohio Attorney General's complaint alleges it went out of business on September 21, 2022.
Ohio Attorney General Dave Yost sued Power Home Solar in Cuyahoga County Common Pleas Court over alleged deceptive sales and shoddy installations.
North Carolina Attorney General announced a formal investigation into Pink Energy.
Power Home Solar, LLC dba Pink Energy filed a voluntary Chapter 7 petition in the U.S. Bankruptcy Court for the Western District of North Carolina (Case No. 22-50228), listing an estimated 25,000 to 50,000 creditors.
Jimmy Summerlin Jr. was appointed Chapter 7 trustee; in December 2022 he listed possible claims against former officers and directors as a potential estate asset.
Virginia Attorney General Jason Miyares sued individuals and lenders involved in Power Home Solar loans in federal court in Richmond, alleging customers were told money-losing systems would save them money.
Official contacts
U.S. Bankruptcy Court, Western District of North Carolina, Power Home Solar case page
Court page for Case No. 22-50228 with meeting of creditors information.
North Carolina Department of Justice consumer complaint
North Carolina residents can file a complaint about Pink Energy here.
Virginia Attorney General release on the Power Home Solar lender lawsuit
Virginia Office of the Attorney General main line.
Visit the official page 804-786-2071
Ohio Attorney General complaint against Power Home Solar
State of Ohio v. Power Home Solar, LLC, Cuyahoga County Case No. CV 22 969176.
Government actions
Actions by regulators and attorneys general. Lawsuits describe allegations unless a court ruled or the case settled.
- September 26, 2022, Ohio Attorney General. Sued Power Home Solar in Cuyahoga County Common Pleas Court alleging deceptive and unconscionable sales tactics, false savings promises, and substandard installations, seeking an injunction and restitution (allegations; more than 100 complaints). Source
- September 29, 2022, North Carolina Attorney General. Announced a formal investigation into Pink Energy and Power Home Solar after hundreds of consumer complaints. Source
- January 15, 2026, Virginia Attorney General. Sued individuals and financial institutions involved in Power Home Solar loans in the U.S. District Court for the Eastern District of Virginia under the federal Consumer Financial Protection Act and the Virginia Consumer Protection Act, alleging misrepresented savings and hidden loan fees affecting more than 4,000 Virginia households (allegations). Source
Your options
Sources
- Bankruptcy Administrator, Western District of North Carolina, case page. Case No. 22-50228, Power Home Solar, LLC dba Pink Energy, voluntary Chapter 7 filed October 7, 2022.
- WECT, Oct 11, 2022. Chapter 7 filing, 25,000 to 50,000 creditors, about $140 million owed, Holder Rule claims.
- WSOC / Charlotte Business Journal, Oct 7, 2022. Mooresville headquarters, September closure, layoffs, Generac lawsuit.
- WSOC, Dec 13, 2022. Trustee Jimmy Summerlin Jr. appointed in October 2022; possible claims against former officers.
- ABC11, Nov 16, 2022. Court cannot release customers from financing; customers can file claims.
- Ohio Attorney General lawsuit search. Case CV 22 969176 filed September 26, 2022; alleged closure September 21, 2022.
- WBTV, Sep 29, 2022. North Carolina AG formal investigation.
- Virginia Attorney General release, Jan 2026. January 15, 2026 federal lawsuit, claims, more than 4,000 Virginia households and $200 million in loans.
- Carolina Journal: N.C. solar power company being investigated by N.C. AG. Generac SnapRS dispute; operated in 14 states besides North Carolina
- KY3: Bankrupt solar company leaves customers in the dark. More than 19,000 customers with the Generac product, per court documents
About this profile.
Solar Accountability is independent of Pink Energy (Power Home Solar). This page reports public facts from the sources listed and is not legal advice. If something here is out of date, please let us know.