Who handles NM Solar Group accounts now
NM Solar Group no longer exists and its Chapter 7 trustee is liquidating the company, so its workmanship warranties are not being honored. If you financed your system, keep paying the company that bills you. Panel and inverter warranties remain with the manufacturers.
Bankruptcy case. Chapter 7, U.S. Bankruptcy Court for the District of New Mexico, case 23-10728-t7, filed August 28, 2023. Case website and claim forms.
What it means for homeowners
- If you paid a deposit for work that was never done, you can file a proof of claim in the Chapter 7 case; the court page will list any claims deadline.
- Report losses to the New Mexico Attorney General, which brought an action to recover consumer money.
- A loan through a third-party lender is not canceled by the installer's bankruptcy.
- Any licensed solar contractor can service a system you own; manufacturer warranties still apply.
Dealing with NM Solar Group?
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Moved its headquarters from Rio Rancho to 3831 Singer Boulevard NE, Albuquerque; it also had offices in Roswell, Alamogordo, Las Cruces, and El Paso.
Laid off about two dozen employees.
Closed its offices and laid off its remaining workforce; a recorded message blamed rising interest rates and a tighter credit market. Some customers had paid large deposits for systems not yet installed.
New Mexico Attorney General Raul Torrez filed an action against the company on behalf of consumers, seeking to recover money paid for work that was not completed.
NM Solar Group Inc. filed Chapter 7 in the U.S. Bankruptcy Court for the District of New Mexico (Case No. 23-10728-t7, Judge David Thuma); Edward Mazel was appointed trustee.
Meeting of creditors held by teleconference.
Official contacts
U.S. Bankruptcy Court, District of New Mexico, NM Solar Group case page
Case 23-10728-t7 details, trustee contact, and proof of claim links.
Chapter 7 trustee Edward Mazel
PO Box 21151, Albuquerque, NM 87154, per the court page.
Visit the official page 505-228-6042
New Mexico Department of Justice consumer complaints
AG release announcing the NM Solar Group action and how to file a complaint.
Visit the official page 505-490-4060
Government actions
Actions by regulators and attorneys general. Lawsuits describe allegations unless a court ruled or the case settled.
- August 2023, New Mexico Attorney General. Filed an action against New Mexico Solar Group after its sudden closure, seeking to recover money customers paid for work not completed. News reports said the suit alleges Unfair Practices Act violations, including selling systems while knowing the company might shut down and requiring 50% upfront payments (allegations; no outcome found). Source
Your options
Sources
- U.S. Bankruptcy Court, District of New Mexico, case page. Case number, Chapter 7, filed Aug 28, 2023, Judge Thuma, trustee Edward Mazel and phone, Sept 29, 2023 creditors meeting; no bar date listed.
- Albuquerque Journal, Aug 14, 2023. Closure, layoffs, headquarters move, offices, stated reasons, customer deposits.
- New Mexico DOJ release, Aug 2023. AG action against New Mexico Solar Group and complaint phone.
- KOB 4, Aug 22, 2023. Unfair Practices Act allegations in the AG lawsuit.
About this profile.
Solar Accountability is independent of NM Solar Group. This page reports public facts from the sources listed and is not legal advice. If something here is out of date, please let us know.