Who handles EverBright accounts now

EverBright services its own customer accounts. Homeowners pay through the MyEverBright portal and contact EverBright Customer Support. Under a lease or PPA, EverBright owns the system, and the installing company is a separate local installer.

What it means for homeowners

  • With an EverBright lease or PPA, EverBright owns the system and you pay for the system or its power, so read your contract for buyout and transfer terms.
  • EverBright's public site does not explain buyouts, home sale transfers, or UCC filing releases, so request these from Customer Support in writing.
  • If an installer made promises that differ from your contract, report it to EverBright and keep the installer's name and documents; the installer is a separate company.
  • Complaints can go to EverBright Customer Support, your state attorney general or consumer protection agency, or the CFPB for installment contracts.

Dealing with EverBright?

Tell us what happened. It takes about two minutes, and you decide what happens next.

See my options

Timeline

2021

EverBright, LLC was organized as a Delaware limited liability company.

Official contacts

EverBright Customer Support

Email support@myeverbright.com; Mon to Fri 9 am to 9 pm ET.

Visit the official page 877-425-5201

EverBright Partner Support (installers)

Email support@goeverbright.com; for installers, not homeowners.

Visit the official page 877-465-2496

MyEverBright customer login

View balance and make payments.

Visit the official page

EverBright FAQ

Explains PPA, Flex PPA, Shift PPA, and lease options.

Visit the official page 877-425-5201

Your options

Sources

  1. EverBright home page. PPA, Flex PPA, Shift PPA, and lease products; works with local installers; legal name EverBright, LLC.
  2. EverBright contact page. Customer and partner support phones, emails, and hours.
  3. EverBright FAQ. Customer support phone and email; product descriptions.

About this profile.

Solar Accountability is independent of EverBright. This page reports public facts from the sources listed and is not legal advice. If something here is out of date, please let us know.