Who handles Erus Energy accounts now

Erus no longer operates and its workmanship warranties are not being honored. If you financed or leased your system, contact the company that bills you. EnergyAid, a private service company, has offered paid repairs to former Erus customers in Arizona, but it is not affiliated with the bankruptcy. Panel and inverter warranties remain with the manufacturers.

Bankruptcy case. Chapter 7, U.S. Bankruptcy Court for the District of Delaware, case 23-11834-CTG (Erus Builders, lead); 23-11833 (Erus Holdings), filed November 8, 2023. Claim deadline: March 8, 2024.

What it means for homeowners

  • Erus filed Chapter 7, a liquidation, so no one is honoring Erus workmanship warranties.
  • Keep paying your solar loan or lease; the bankruptcy does not cancel it.
  • Some Erus customers had systems that were never turned on; your lender may be able to help get permission to operate.
  • Panel and inverter warranty claims go to the equipment manufacturers.

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Timeline

2004

Founded in Phoenix (Lincoln International gives 2005); later installed residential and commercial systems in Arizona, New Mexico, and Texas for more than 17,000 customers.

2016

Sold to GPB Capital Holdings.

November 3, 2023

Ceased operations; the CEO's letter blamed elevated interest rates, utility permitting delays, and lower installation rates across residential solar.

November 8, 2023

Erus Holdings, LLC and Erus Builders, LLC filed Chapter 7 in the U.S. Bankruptcy Court for the District of Delaware (cases 23-11833 and 23-11834, jointly administered). The claims deadline was March 8, 2024.

November 9, 2023

Filed an Arizona WARN notice for 56 layoffs at its Phoenix facility.

February 2024

Service company EnergyAid began offering repairs to former Erus customers in Arizona.

Official contacts

EnergyAid (private service company)

Began servicing abandoned Erus systems in Arizona in 2024, per KVOA. Not a court-appointed servicer.

Visit the official page

Arizona Registrar of Contractors

Arizona homeowners can check the Residential Contractors' Recovery Fund for work by a licensed contractor that went out of business.

Visit the official page

Your options

Sources

  1. ABC15 / Phoenix Business Journal, Dec 14, 2023. Ceased operations November 3, 2023; WARN notice November 9 for 56 layoffs; more than 17,000 customers in Arizona, New Mexico, and Texas; bankruptcy filing.
  2. ABI summary. Phoenix installer founded in 2004; CEO letter reasons.
  3. KVOA, Feb 1, 2024. Chapter 7 per court records, filed in early November 2023.
  4. KVOA, Feb 15, 2024. EnergyAid servicing former Erus systems.
  5. Lincoln International. Sale to GPB Capital Holdings; Phoenix headquarters.
  6. Inforuptcy docket, Erus Builders, LLC (D. Del. 23-11834). Chapter 7 filed November 8, 2023; lead case jointly administered with Erus Holdings 23-11833; claims deadline March 8, 2024; Phoenix address; aka Erus Energy.

About this profile.

Solar Accountability is independent of Erus Energy. This page reports public facts from the sources listed and is not legal advice. If something here is out of date, please let us know.