Who handles Dividend Finance accounts now

Dividend loans are owned and serviced by Fifth Third Bank, N.A., operating as Dividend, a division of Fifth Third Bank. Homeowners pay through the Dividend customer portal (my.dividendfinance.com) or by calling Dividend, and Fifth Third, as successor to Dividend Solar Finance LLC, holds the loan and any UCC filing.

What it means for homeowners

  • Dividend is now part of Fifth Third Bank, so a Dividend loan is a Fifth Third obligation; payments still go through Dividend's portal and phone line.
  • Dividend says it charges no prepayment penalty and that the system is owned free and clear once the final payment is applied.
  • Dividend offers two options at home sale: pay off the balance or transfer the loan to a qualifying buyer, handled by its Loan Transfers and Assumptions team.
  • Dividend's site does not describe how to request a UCC filing release, so ask Dividend at (844) 805.7100 for a release after payoff and keep the confirmation.
  • Borrowers in Minnesota, Virginia, or Connecticut, or Pink Energy, Power Home Solar, or Vision Solar customers, may be affected by the government actions listed here and can contact their state AG.

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Timeline

January 2022

Fifth Third announced it would acquire Dividend Finance.

May 2022

Fifth Third completed the acquisition of Dividend Finance.

November 2022

Nine state attorneys general asked Dividend and other lenders to pause payments for Pink Energy customers.

August 2023

Dividend Solar Finance LLC merged into Fifth Third Bank and became a division of the bank, according to a federal court order.

November 2023

Fifth Third disclosed it was responding to civil investigative demands from state attorneys general about Dividend's lending practices, including one from 17 AGs tied to the Pink Energy bankruptcy.

March 2024

Minnesota Attorney General sued Dividend Solar Finance LLC and three other lenders over alleged hidden dealer fees.

October 2024

Federal private lawsuits over Dividend loans were centralized as MDL No. 3128 before Judge Katherine Menendez in the District of Minnesota.

January 2025

The Minnesota AG case was remanded to Hennepin County District Court after the State dropped its usury claim against Dividend.

August 2025

In MDL No. 3128, the court dismissed RICO claims against Fifth Third but allowed Truth in Lending Act and fraud claims to proceed.

2025

Connecticut Attorney General settled with Dividend Finance, requiring relief for Vision Solar borrowers (reported in an October 2026 AG release).

February 2026

Virginia Attorney General Jay Jones sued Fifth Third Bank as successor to Dividend over Power Home Solar loans (D. Minn. No. 0:26-cv-01146, within MDL 3128).

Official contacts

Dividend Finance homeowner support

Homeowners Mon to Fri 5am to 5pm PT; loan transfers and assumptions Mon to Fri 7am to 5pm PT; corporate address 38 Fountain Square Plaza, Cincinnati, Ohio 45263.

Visit the official page (844) 805.7100

Dividend homeowner page (payments, home sale, credit reporting disputes)

Describes the customer portal, no prepayment penalty, home sale options, and where to send credit reporting disputes (Fifth Third Bank, Cincinnati).

Visit the official page 844-805-7100

Dividend customer portal

Online account for payments, autopay, and payment history.

Visit the official page

Fifth Third customer service

General Fifth Third Bank contact page for escalation.

Visit the official page

Government actions

Actions by regulators and attorneys general. Lawsuits describe allegations unless a court ruled or the case settled.

  • March 2024, Minnesota Attorney General. On March 8, 2024, Attorney General Keith Ellison announced a lawsuit in Hennepin County District Court against GoodLeap LLC, Sunlight Financial LLC, Solar Mosaic LLC, and Dividend Solar Finance LLC. The complaint alleges deceptive trade practices, deceptive lending, and illegally high interest rates, including that the lenders advertised low interest rates while concealing upfront dealer fees of about 15% to 30% on more than 5,000 Minnesota solar loans since 2017 (about $35 million in fees). These are allegations, not findings. Dividend Solar Finance LLC is a named defendant. Source
  • January 2025, U.S. District Court for the District of Minnesota. The case was removed to federal court on April 5, 2024 (No. 0:24-cv-01181). The court denied the State's first remand motion on October 22, 2024, then granted the State's renewed motion on January 16, 2025, after the State's amended complaint dropped the usury count against Dividend, and sent the case back to Hennepin County District Court. No judgment or settlement was found as of November 1, 2026. Source
  • November 2022, Nine state attorneys general (led by North Carolina). Sent a letter to Dividend and other lenders asking them to pause payments and interest for Pink Energy customers whose systems were never installed or did not work. This was a request, not an enforcement order. Source
  • 2025, Connecticut Attorney General. Settled with Dividend Finance, described as Vision Solar's largest financing partner, requiring it to provide relief to Vision Solar borrowers. Source
  • February 2026, Virginia Attorney General. Filed a complaint on February 6, 2026, against Fifth Third Bank as successor to Dividend Solar Finance, alleging that Dividend loans sold through Power Home Solar to more than 500 Virginians (about $30 million) overstated savings and hid platform fees of about 15.5% to 16%, in violation of the Consumer Financial Protection Act, the Truth in Lending Act, and the Virginia Consumer Protection Act. These are allegations. Source

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Sources

  1. Fifth Third press release, Jan. 19, 2022. Acquisition announcement (from search result).
  2. Business Wire, Fifth Third completes acquisition. Acquisition closed May 2022.
  3. MDL 3128 order on motion to dismiss, Aug. 22, 2025. Dividend merged into Fifth Third in August 2023; RICO claims dismissed, TILA and fraud claims survived; MDL transfer October 7, 2024.
  4. Banking Dive, Nov. 9, 2023. State AG civil investigative demands, including from 17 AGs about Pink Energy.
  5. Virginia AG complaint. Case number, filing date, and allegations.
  6. Connecticut AG release, Oct. 23, 2026. 2025 settlement with Dividend Finance for Vision Solar borrowers.
  7. Dividend contact and homeowner pages. Phone, hours, Cincinnati address, 'a Division of Fifth Third Bank.'
  8. Minnesota AG remand order, Jan. 16, 2025. Remand and Fifth Third as Dividend's successor.

About this profile.

Solar Accountability is independent of Dividend Finance. This page reports public facts from the sources listed and is not legal advice. If something here is out of date, please let us know.